Chancery Wigs

Delivery & Returns

Delivery & Returns

Delivery Details

We offer a £15 flat rate international delivery charge.

Buyers from London and Ireland can expect to receive their purchase between 3-5 days*. All other countries can except their parcel within 10 working days.

Within 24 hours from receiving an order, DHL couriers will be booked to pickup the parcel.

DHL will then email you booking confirmation as well provide you with tracking information. This will enable to track the progress of delivery

 

 

Please write us if you need information concerning this or any other issue.

 

Standard expected delivery time from Australia to United Kingdom:

Order placed Monday Tuesday Wednesday Thursday Friday Saturday/Sunday
Order received
Thursday Friday
Saturday Monday Monday Thursday

 

 

*Please note that Robe bag orders will postpone delivery time by an additional 2-4 days due to embroidery.

 

 

• We deliver to Street Addresses only

• No PO box addresses {DHL do not deliver to PO boxes}

• Orders are often shipped same day/worst case next business day.

• We keep high stock quantities. There is no waiting time on all our products.

• Orders are packed in bubble wrapped then packaged into sturdy freight satchels

• Once the item assembled, we will book DHL couriers

• Via our partnership with DHL. DHL will email you directly to confirm, booking confirmation and also provide you with tracking information.

• We are an online shop only. Pick up option is not available. We deliver express.

 

 

 

Returns

We are certain that you will like our products. If for any reason you aren’t satisfied, simply send it back to us and receive an exchange or full refund.

Full Refund for the product, minus the cost of shipping.

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+ Contact Us

We would love to hear from you! Please fill out our form and we will get in touch with you shortly.

E-mail
ask@chancerywigs.com

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